My story starts when the light turned green and I could not select any gear because of what turned out to be hydraulic failure in the clutch. (Actually, the clutch had been giving me some hints for a week or so and I had been desperately trying to ignore them.) AAMCO took care of everything including getting the car towed in. At every step of the way, there was clear and detailed communication. This is important because, obviously, getting to transmission or clutch internals is going to come with a cost. Even before the first major step (removing the trans.) they told me everything that was unique about my car in terms of clutch components and the flywheel. They were pretty certain that a hydraulic component (slave cylinder) had failed based on the inspection that they did. It turns out that that is a relatively inexpensive part, but they also told me quite clearly what else they might discover once they could see the internals. For each of these possibilities, they identified sources for the effected part for my specific car along with accurate price information. Once inside, they gave me a professional appraisal of the state of the clutch and left it to me to decide what to do with absolutely no pressure. The clutch failed just before a long weekend which delayed the delivery of the parts that I asked for. Within that constraint, they did the work as quickly as possible. The car was ready when they said it would be (actually slightly before.) And the final bill was pretty much as expected. (Actually off by about $100 in my favour.) It's not very nice having a major failure on the road, but these guys made it all better and made me feel good while doing it.
Aamco's total service is a fast, transparent, informative shop. They provide a variety of services at very competitive prices. The staff and customer service alone is a solid 5 stars, this shop really knows how to treat their customers. I would return again or recommend to any friend looking to get their vehicle serviced. Thanks again for all your help!
Ryan and his technicians are outstanding. If honesty is what you value, in a service centre, AAMCO Pickering is for you. They just saved me thousands, by recommending I have a look at my warranty. They are friendly, fast and honest. Thanks again, Ryan. Great service again and again.
Very happy with my experiences with Aamco Pickering! The technicians and customer service are tremendous! Friendly, honest, knowledgeable staff. Will definitely be back and highly recommend.
Got tires put on and brakes done, fast and fair. Who knew aamco does all your car repairs and maintenance. Bringing my car and my wife's car here for everything now.